The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Support human resources activities
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Assist and advise on recruitment action and induction of new staff Completed |
Evidence:
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Monitor staff training needs and implement technical training activities for staff Completed |
Evidence:
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Provide information and advice to relevant personnel Completed |
Evidence:
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Review and advise on occupational health and safety (OHS) and security in the workplace Completed |
Evidence:
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Manage conflict in the workplace
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Assess conflict situation Completed |
Evidence:
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Determine ways to resolve conflict with conflicting parties Completed |
Evidence:
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Apply decision-making procedures to the business model for conflict resolution Completed |
Evidence:
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Apply quality management systems and processes in the workplace
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Determine essential requirements of a product using a quality management approach Completed |
Evidence:
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Assess the relationship between customer and owner to identify process to achieve agreement on measurable quality features Completed |
Evidence:
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Analyse quality investigation for improvement by involving individuals, groups and managers Completed |
Evidence:
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Monitor work practices to ensure business objectives will be met
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Develop strategies using management characteristics to meet business objectives Completed |
Evidence:
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Analyse individual management objectives that would be applicable to the workplace Completed |
Evidence:
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Produce a business model representing the activities of a sound management plan for a telecommunications workplace Completed |
Evidence:
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Determine human factors when managing people and groups
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Establish consultation processes between management and staff to resolve grievances Completed |
Evidence:
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Analyse the interpersonal skills required of managers and team leaders using identified communications channels Completed |
Evidence:
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Conduct discipline and performance feedback in the workplace to evaluate consultation processes, including principles of equal employment opportunity (EEO), cultural diversity and change management Completed |
Evidence:
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Perform work using self-organisation principles
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Evaluate methods of improving own productivity and perform a self-appraisal Completed |
Evidence:
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Evaluate the effectiveness of information processing methods used in the workplace applying time management techniques Completed |
Evidence:
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Produce a report to communicate information efficiently and effectively in the workplace Completed |
Evidence:
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Apply effective communicationtechniques to business meetings
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Research the levels, directions and effectiveness of channels used when communicating in business Completed |
Evidence:
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Develop a plan for managing business meetings in the workplace Completed |
Evidence:
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